Complaint Resolution And Strengthening Customer Relationships

Corporate Floral Gifts for Complaint Resolution
 

In a world where most customers can find products similar to yours by simply clicking, there’s no surprise that the importance of resolving complaints and restoring customers is widely recognized. Our Service Recovery Gifting Program aims to encourage previous customers with complaints to return, strengthen weak customer relationships, and intensify loyalty (and profits) among your customers.
 

You may already compensate customers who complain or offer monetary rewards to encourage them to buy again. But you may not be building brand loyalty and winning back your offended customers with this strategy. Research shows that monetary compensation does not effectively help these situations, and in some cases, it can actually make things worse. They will react positively if you make things personal and tangible by giving them a floral gift.
 

We’re ready to help you:
 

• Retain more customers and increase their satisfaction and loyalty to your company.
• Utilize proven gifting techniques to reduce losses from monetary compensation.
• Stand out with your customers by providing them with the personal touch of a physical gift and personalized greeting card.
• Address customers’ concerns quickly — and prevent complaints — with our fast and easy-to-use service apology gifts arrive in as little as 1–3 business days.
• Identify issues before they become problems and resolve them while giving you a clearer picture of your spending analyses.
• Make gift delivery simple and efficient, no matter where your customers are located, with time-tested and structured service.
   

As the world’s leading experts in international flower gift delivery, corporate gifting, and customer loyalty gifting, our ever-expanding list of corporate customers proves to you that we can provide you with everything you need to begin delivering excellent service memories to your customers. Our customers have reported cuts in their compensation spending of up to 60%, thanks to strong gift campaigns. Take a look at some of the positive feedback we get from clients to understand the kind of service we pride ourselves on.
 

Interested to learn more about our program? — Please contact us today!